The first step in your media selection is to confirm whether this should be a Showcase listing, or if you’re going to purchase media for a non-Showcase listing.

You’ll also need to identify your payment method. For Showcase, you’ll choose to use an available Showcase credit or purchase additional Showcase credits using your team or your own saved payment methods.

Once you select your payment method, you’ll see a confirmation of the property for which you’re creating a Showcase listing and buying media. Please verify this prior to clicking “Submit purchase.”

Once you’ve confirmed the Showcase and payment options, you’ll move into what type of media package you want for the listing.

The options include Essentials+ with interior/exterior photos, high-res floor plan, and a virtual tour and interactive floor plan.

You can also choose Premium+ which includes all of the same media from Essentials+ but includes drone photos and drone video.

Or, you can also select an "à la carte" package which allows you to order media features on a case-by-case basis. Prices of these packages will vary depending on your area and availability. Once you’ve selected your package, click “Next Step” to move forward. The $100 fee for A La Carte is already covered within the standard cost for Essentials+ and Premium+ but is added for A La Carte prior to your selection of additional media to cover the travel cost for the photographer.

You’ll also be presented with recommended add-on services. You can select these options or click “Next Step” to proceed.

You can add none, one or all of these services at this screen. After you have made your choice here, click “Next Step.”

Once your package and photographer options are selected, you can now schedule your shoot. You’ll be presented with a calendar to identify the ideal timing. Start by selecting a date and time from the available options.

Please note that if a shoot is ever canceled or rescheduled less than 24 hours prior to the shoot, a $50 rescheduling fee will be automatically charged. To avoid any last-minute cancellation fees, please notify our team of your need to reschedule at least 24 hours in advance.

Once you choose the date and time of your photo shoot, you can only keep these details for 15 minutes. Then, someone else can book the slot. If you are on the Scheduling page but have not clicked “Next step” for 15 or more minutes, you may lose the ability to book a specific time slot on a specific date if the booking has been made by another person.

Next, add access details so the photographer knows how to get into the property at the time of the shoot. You will also identify who will be present at the shoot and can provide additional notes for the photographer. Once you’ve provided these details, click “Next Step.”

You have two options when it comes to who will aid in creating your media.

You can use one of our existing team of photographers, or you can opt to have a photographer you’re already familiar with to do the shoot.

All current Showcase photographers are trained and certified in the necessary media requirements and equipment. If you select to use your own photographer, our team will provide that person with the additional requirements needed to ensure your media package is created at the highest quality to make your listing at the highest quality.

If you select “Let us handle photography,” you’ll be taken right away to the next stage of the ordering process.

If you select “Use another photographer,” you’ll need to input additional details about your desired photographer and our team will contact them about the specific technical needs required in order to create a Showcase listing, and how they should handle and share that media with you once they’ve completed the shoot. These additional steps ensure that your listing has the desired level of enhanced media for a Showcase property.