Frequently Asked Questions
From Professionals Like You
Why did you expand the ShowingTime brand in this way?
ShowingTime was founded on a simple premise: scheduling a home tour should be as easy as clicking a button. ShowingTime+ extends this mission to the entire transaction, with the goal of making today’s difficult, offline, and fragmented process easier, digital, and more integrated – all on behalf of the agent.
What does the ‘plus’ mean?
‘Plus’ means ‘more.’ The ShowingTime+ suite offers more together than our individual products and services can alone.
ShowingTime+ has an opportunity to become a world-class integrated solution provider. We will continue to innovate while also providing deep integrations to create efficiencies and promote success for our customers.
Isn’t ShowingTime about home showings? Why include dotloop and other products?
This expansion of the ShowingTime brand is a natural next step for a company that, since its founding, has innovated well beyond home showing scheduling. As a unified brand, our real estate software tools can achieve more on behalf of our customers.
Does this mean that dotloop and ShowingTime will be integrated?
Our goal is to make today’s difficult, offline, and fragmented process easier, digital, and more integrated – all on behalf of the agent. This evolution reflects the opportunity ahead while maintaining the core products and functionality agents know and love.
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When Zillow acquired ShowingTime, was this the plan all along?
ShowingTime+ is an evolution of Zillow Group’s real estate software offerings that reflects the opportunity ahead while maintaining the high level of support and service ShowingTime, dotloop and Bridge Interactive have provided independently for decades.
Is this a ShowingTime rebrand?
ShowingTime+ is a new, unified brand to integrate and simplify the company’s best-in-class technology offerings for agents, brokers and MLSs. The expanded software suite includes all existing products and services from ShowingTime, dotloop, Bridge Interactive, and 3D Home tours and interactive floor plans.
Will my Customer Success Manager change?
No. You will continue to work directly with your ShowingTime Customer Success Manager for any ShowingTime-related needs or questions.
Will my billing process change?
You will continue to receive your invoices from ShowingTime as you have in the past.
Will Zillow Group now have access to my ShowingTime data?
Will there be any changes to my service?
ShowingTime will continue to offer the same high level of support and service it has provided independently for decades. ShowingTime customers are still ShowingTime customers.
Will there be any changes to the prices of my service?
No. Your pricing will be unchanged.
Will you offer any bundled products?
We are still in the early stages of imagining what the future of ShowingTime+ products and services could look like. We will continue to test, iterate and innovate to improve our offerings for our customers.
Are you still a part of Zillow?
ShowingTime+ is an evolution of Zillow Group’s real estate software offerings. As a Zillow Group brand, we are focused on providing solutions for real estate agents, brokers and MLSs.
What does ShowingTime+ mean for dotloop?
dotloop is a transaction management leader that has built a powerful brand and earned high customer satisfaction and retention rates by providing top-notch products and service. dotloop will continue to offer the same high level of support and service it has provided independently for decades.
Is dotloop going away?
dotloop will continue to offer the same high level of support and service it has provided independently for decades. dotloop customers are still dotloop customers.
Will my Success Manager change?
No. You will continue to work directly with your dotloop Success Manager for any dotloop-related needs or questions.
Will my billing process change?
You will continue to receive your invoices from dotloop as you have in the past.
What is the process of to opt-out of data sharing?
Registered dotloop users who would like to exercise their right to opt-out of data sharing can email firstname.lastname@example.org from the email associated with their dotloop account and submit their request.
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