The Next Generation of ShowingTime
Marketing & Training Resources
[For MLS/Association Staff Use Only]
We're excited to be working with you to roll out the next generation of ShowingTime to your members. To help promote the new experience, we have prepared the following launch materials that include marketing and training resources to share with your members.
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Best Practices
Here are some tips to help spread the news about the next generation of ShowingTime in your market.
Quick Links
The most helpful links at your fingertips:
Email Campaign
Send this series of emails to your members to raise awareness about the benefits of the new and enhanced features now available with the next generation of ShowingTime.
The Next Generation of ShowingTime is here!
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Try The New, But Familiar Experience
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Multiple Calendar Views
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Check In & Follow Up
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The Next Generation of ShowingTime: Update the Default Experience
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Listing Notifications
Image Link:
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Headline:
You asked; ShowingTime listened.
Subhead:
Listing notifications are now available — and better than ever — in the next generation of ShowTime!
Body:
As one of the top-requested features in ShowingTime, listing notifications allow you to send important updates to contacts who need to see them, including agents who’ve toured your listings. You can also attach documents, easily view historical records, and quickly resend notifications.
The listing notifications feature makes it simple to communicate important updates that can help you close your listings.
CTA Text:
See how
CTA Link:
https://showingtime.uservoice.com/knowledgebase/articles/2007136
Single Sign-On
Image Link:
STPlus_NextGen_Resources_SingleSignOn_800x600.gif
Headline:
It’s easier than ever to access the new version of ShowingTime!
Subhead:
Now you can use your MLS credentials to quickly log in.
Body:
ShowingTime has made it simpler for you to use the next generation experience. Users in select markets no longer have to create a username and password. Instead you can authenticate right into the next generation of ShowingTime with your MLS credentials.
Even if the feature isn’t yet available in your MLS, you can still access the latest version of ShowingTime. Just log in with your existing ShowingTime credentials or create a new username and password.
CTA Text:
Learn more
CTA Link:
https://showingtime.uservoice.com/knowledgebase/articles/2015774
Office Administrator Functionality
Image Link:
STPlus_NextGen_Resources_OfficeAdmin_800x600.png
Headline:
New time-saving admin features are now available!
Subhead:
The next generation of ShowingTime now offers features to empower your office staff.
Body:
We’re excited to let you know about some great new features recently added to the next generation of ShowingTime. In the latest update, admin staff can now provide even greater support to agents:
Easily toggle between multiple managed offices in just a few simple steps.
Quickly schedule an appointment on behalf of an agent.
View, modify and manage agent information.
Efficiently manage your office’s listings, showings and feedback.
See how these new features can empower your office staff to help you get more time back in your day.
CTA Text:
Learn more here
CTA Link:
https://showingtime.uservoice.com/knowledgebase/articles/2016920-administrator-tools-and-features
Social Posts
Social copy and images ready to go for any social network.
The Next Generation of ShowingTime Is Here!
Customize How You View Your Schedule With ShowingTime
Default Platform Selection
- Log into ShowingTime and toggle into the next generation experience by clicking the “The new version of ShowingTime is here. Try it now.” banner at the top of your screen.
- Click the drop down next to your name in the top right corner of the page and select "Preferences".
- Click the "Default Settings” tab and toggle "Default to the next generation experience" to “On”.
Listing Notifications
Copy:
Listing notifications are now available in the next generation of ShowTime! Stay updated, communicate effortlessly, and close your listings faster.
CTA Text:
See how!
CTA Link:
https://showingtime.uservoice.com/knowledgebase/articles/2007136
Single Sign-On
Copy:
Accessing the new version of ShowingTime is now easier than ever! Simply authenticate with your MLS credentials to get started.
CTA Text:
Use your MLS credentials to quickly log in
CTA Link:
https://showingtime.uservoice.com/knowledgebase/articles/2015774
Office Administrator Functionality
Copy:
We’re excited to let you know about some great new features recently added to the next generation of ShowingTime. In the latest update, admin staff can now provide even greater support to agents:
- Easily toggle between multiple managed offices in just a few simple steps.
- Quickly schedule an appointment on behalf of an agent.
- View, modify and manage agent information.
- Efficiently manage your office’s listings, showings and feedback.
Discover how these features can empower your office staff to save you time!
CTA Link:
https://showingtime.uservoice.com/knowledgebase/articles/2016920-administrator-tools-and-features
Frequently Asked Questions
Do my members have to use the next generation of ShowingTime?
No. This is a soft launch, and they will not be forced into using an unfamiliar experience. Eventually, this new user experience will replace the current one, but by then we’re confident our valued customers will be comfortable and happy with the new, enhanced ShowingTime.
How do my members access the next generation of ShowingTime?
Your members should follow these steps:
- Log into ShowingTime
- Click on the banner at the top of the screen.
- You will be redirected to a new page to log into the next-generation experience. If you already have login credentials, you will be prompted to update your password. If you typically access ShowingTime through your MLS and don't have login credentials, you will be prompted to create a username and password.
If our members currently use single sign on (SSO) to access ShowingTime, will they still be able to?
Yes! SSO will not be going away; however, all users will need to create a username and password the first time they access the next generation experience. The Quick Start Guide and webinar are great resources to help guide agents through this process. Data security is our top priority and using login credentials is a standard norm across most products. As long as they are accessing the next generation experience at least once every 30 days, they will always be automatically authenticated into the system and will not have to enter login credentials each time.
How do my members select the next generation of ShowingTime as their default experience?
Agents and other users can set their default experience to the next generation of ShowingTime by following the below steps:
- Login to ShowingTime and toggle into the next generation experience by clicking the “Start using the next generation experience >” banner at the top of your screen.
- Click the drop down next to your name in the top right corner of the page and select "Preferences".
- Click the "Default Settings” tab and toggle "Default to the next generation experience" to “On”.
When the toggle is on, users will be directed to the next generation experience by default when accessing ShowingTime from their MLS, through email links, or when logging in directly from https://www.showingtime.com/login/.
My MLS doesn’t have SSO enabled, who can I contact to get it set up?
If you’re interested in getting this setup in your MLS, reach out to alertsupport@showingtime.com.
Does the SSO launch for the next generation of ShowingTime impact how users authenticate into the current version of ShowingTime?
No, there will be no changes to how users will log into the current version of ShowingTime. Users can authenticate into the current version of ShowingTime via MLS links, using their ShowingTime credentials or through any other URL links. This update is new functionality specifically built for the next generation of ShowingTime.
Our MLS does not use SSO. Can our members access the next generation of ShowingTime without it?
Yes! Agents whose MLSs do not offer SSO functionality or those that prefer or need to use ShowingTime credentials will still be able to use their ShowingTime credentials to access the next generation of ShowingTime. The Quick Start Guide and webinar are great resources to help guide agents through this process. As long as they are accessing the next generation experience at least once every 30 days, they will always be automatically authenticated into the system and will not have to enter login credentials each time.
If I set my default to the next generation of ShowingTIme, can I switch back to the current version?
Absolutely! To switch back to the current version, follow the same steps:
- Click the drop down next to your name in the top right corner of the page and select "Preferences".
- Click the "Default Settings” tab and toggle "Default to the next generation experience" to “Off”.
- Click “Save Changes”.
See What Else ShowingTime+ Has to Offer
ShowingTime+ is modernizing real estate for the benefit of all agents, brokers and multiple listing services (MLSs). ShowingTime+, a brand under Zillow, Inc., provides products and services to help real estate professionals streamline their businesses and deliver elevated experiences for their customers. Our products technology suite includes ShowingTime, dotloop, Bridge Interactive, Listing Media Services and Zillow Showcase.